ISO 20996 Revision Checker 40.60 Close of voting

Context of the organization

4.3

Determining the scope of the business continuity management system

Fix and document the boundaries of the BCMS, deciding which parts of the organization and which products and services fall inside it and justifying whatever is left outside.

Citation: ISO 22301:2019, clause 4.3Topic: BCMS scope, GovernanceBaseline: ISO 22301:2019

What the baseline asks

Fix and document the boundaries of the BCMS, deciding which parts of the organization and which products and services fall inside it and justifying whatever is left outside.

What it means when the service runs in the cloud

The scope of the continuity system decides whether a cloud outage is inside or outside your plan. If the provider is named but its service and region are not, the plan will argue about coverage on the day it is needed.

Evidence an auditor or a customer asks for

  • Approved scope statement held as documented information
  • Rationale for the boundary drawn
  • Documented exclusions with justification

Common gaps in a cloud estate

  • Scope written to fit the audit rather than the business, excluding the activities most likely to fail
  • Scope statement with no version or approval trail
  • Boundary silent on outsourced or shared service functions

Done well, what the file shows

Done well, this clause leaves a approved scope statement held as documented information that names the service, the region and the date it was last tested, so a reviewer can follow it to the provider document without asking anyone. Where that record does not exist, the gap is visible in the next review whether or not the service is working.

A test you can run this month

Read the scope statement and ask whether a provider outage in the named region is inside it.

Source: ISO 22301:2019, clause 4.3, read 2026-10-20. Stated in our own words; the standard's text is not reproduced.