ISO 20996 Revision Checker 40.60 Close of voting

Four markets

The continuity rules a cloud customer is already held to

The draft guidance will not arrive into an empty room. Each market already has continuity, resilience or outsourcing rules that decide what a customer must evidence, and those rules are why the preparation work is worth starting before publication. The frameworks below were chosen by scanning the held rules in market order, not from a fixed list.

The baseline that runs through all four

ISO 22301:2019, 57 cited clauses. It is the continuity management system the customer runs, and the system the cloud guidance builds on. Every market view below is a local overlay on that baseline, not a replacement for it.

United States

Held frameworks chosen for this buyer in United States
FrameworkCited clausesWhy it matters here
NFPA 1600220The continuity, emergency and crisis management standard most often used by United States organisations; it supplies the programme structure a cloud customer is expected to already run.
ASIS SPC.1-200977An organisational resilience standard adopted under the United States PS-Prep programme; useful where the board wants a resilience view that is wider than continuity alone.

Federal sector regulators add their own outsourcing rules. Where a regime is not held here it is named, not stated.

European Union

Held frameworks chosen for this buyer in European Union
FrameworkCited clausesWhy it matters here
EIOPA Guidelines on Outsourcing to Cloud Service Providers (EIOPA-BoS-20-002)16The clearest European statement of what a regulated customer must do before and during cloud outsourcing, including exit and audit rights.
EU Cyber Resilience Act226Sets the product security and vulnerability duties that shape what a cloud provider will be able to promise a customer.

The Digital Operational Resilience Act is named here as an obligation for financial entities. Its text is not held, so no requirement from it is stated.

United Kingdom

Held frameworks chosen for this buyer in United Kingdom
FrameworkCited clausesWhy it matters here
UK FCA/PRA Operational Resilience Framework32Requires important business services to be mapped through their dependencies, which is exactly where cloud providers sit.
BS 65000:2014 - Guidance on Organizational Resilience32A United Kingdom guide to resilience as a management outcome, used where the continuity system needs a wider frame than recovery.

No regulator is named as endorsing this product. The frameworks are the held references the buyer's own regime is built on.

Australia

Held frameworks chosen for this buyer in Australia
FrameworkCited clausesWhy it matters here
ASIC Cyber Resilience Good Practices29The Australian regulator's published good practice for resilience, including third party and cloud dependency.

APRA's prudential standard on operational risk is named as the obligation for prudentially regulated entities. Its text is not held, so no requirement from it is stated.

How the choice was made

For each market in order, the held rules were scanned for continuity, resilience, outsourcing and business continuity, and the frameworks that genuinely apply to a cloud service customer were selected. A federal or primary regime came before a narrower one. Where a regime that matters is not held, it is named and no requirement from it is stated. The scan, the choice and the counts are recorded in the build record.

The rules this is built from

Every requirement on this site is written from a held rule and points to the clause it came from. Nothing is invented while you wait.

How the record is made and where each source comes from. The continuity baseline is ISO 22301:2019, read here.